Zippo Manufacturing Company Reviews

Zippo.com is the official website for Zippo products, which include a variety of items such as windproof pocket lighters in classic, pipe, or Slim® styles, butane or rechargeable lighter inserts, candle lighters, refillable or rechargeable hand warmers, sunglasses, reading glasses, and leather goods. The prices for these items can vary. For instance, 12 oz. Lighter Fuel is priced at $7.00, a 12-Hour Realtree ® Edge Refillable Hand Warmer costs $29.95, and a 12-Hour Refillable Hand Warmer is available for $24.95. It's important to note that the value of a Zippo lighter collection can depend on several factors, including the condition of the items and their rarity. Some Zippo lighter collections can be quite valuable, especially if the items are in like-new condition or are rare. The market for Zippo Lighters continues to be strong for high grade rare items and not so great for common pieces in used condition. Please note that these prices are subject to change and it's always a good idea to check the official website for the most current prices.

Zippo.com offers a wide range of products. Some of the best sellers include various designs of their iconic Windproof lighters such as the It Works Design, Devilish Ace Design, and Sword Design. They also offer FireFast® Torch, Pipe & Smoke, and Double Torch Butane Lighter Insert. Other popular items include the Special Occasion Birthday Gift Box, Lighter Pouch- Loop, and various lighter designs like Red Moon Design, All Luck Design, and Stars and Stripes Flag Design. Zippo.com also sells lighter fuel, hand warmers, and lighter inserts. The Armor ® Golden Ratio and Classic Street Brass are also among the best sellers. Please note that this is not an exhaustive list and there are many more products available on the website.

Zippo.com offers several payment options for ordering products. These include PayPal, Klarna instant bank transfer, and credit cards such as Visa Card, American Express, Master Card, and Maestro Card. When a purchase is made, the card will be authorized and a hold for the amount of the purchase will be placed on the card at the time of purchase. However, the payment will not be released from the account until the order ships. The hold and charges will appear on the statement as: Zippo Manufacturing Company. Authorization holds are subject to banking institutions terms and conditions. It's important to note that the order is processed immediately; therefore, any changes or cancellations cannot be accommodated. If the order has already been processed and there is still a wish to return it, the instructions in the Returns and Exchanges section should be followed. Generally, shipping and handling charges are not refundable.

Zippo.com has a detailed return policy. If a customer feels the need to return an item purchased on the website, the return can be processed within 30 days from the order ship date. However, merchandise damaged by abuse, misuse, normal wear and tear, or lack of reasonable care is not covered by the manufacturer's warranty and cannot be returned at any time after purchase. Zippo does not accept returns for merchandise purchased through retail locations. If the item being returned has been filled or contains a battery, Consumer Relations must be contacted before returning. Merchandise returned for credit must be in new, unused condition. To return a product for credit, a copy of the packing slip included in the shipment and the reason for the return must be included. If the original packing slip is not available, the order number, name, address, phone, and email should be included so that any issues that may arise can be addressed. Customized products, including engraved or customized merchandise, cannot be returned. Refunds will be processed to the form of payment used on the original order and will include the product and sales tax amount only. In the event that an incorrect item was shipped, or if products were damaged in transit, shipping charges will also be included in the refund.

As for the shipping policy, Zippo.com utilizes two-tiered shipping rates on Standard Shipping depending on the weight and contents of the order. Some surcharges apply for oversized items. Zippo retains the right to change shipping rates at any time. After credit card verification and order processing, the order will be shipped from Bradford, Pennsylvania based on the content of the order. Standard Shipping orders ship via ground delivery. Shipping times are estimates and exceptions may apply. Customized products, including custom lighters and printed hand warmers, require 4-5 days for production. The customized product and any other product in the order will ship via the shipping method chosen as soon as it is available from the factory. Production times are estimates and exceptions may apply. Orders are shipped Monday through Friday only. Zippo is closed on major holidays. Unfortunately, Zippo is unable to split ship orders to different addresses. A separate order must be placed for each address that items need to be shipped to.

No, Zippo.com does not accept cryptocurrency payments. This information was last updated on July 27, 2022. It's recommended to check Zippo's website for any updates to their payment policy.

Zippo.com has a 30-day return policy from the order ship date for items purchased on their website. However, merchandise damaged by abuse, misuse, normal wear and tear, or lack of reasonable care is not covered by the manufacturer's warranty and cannot be returned at any time after purchase. Zippo does not accept returns for merchandise purchased through retail locations. If the item being returned has been filled or contains a battery, Consumer Relations should be contacted before returning. Merchandise returned for credit must be in new, unused condition. To return a product for credit, a copy of the packing slip included in the shipment and the reason for the return should be included. If the original packing slip is not available, the order number, name, address, phone, and email should be included so that any issues that may arise can be addressed. The return should be sent to: Zippo.com Return 401 Congress Street Bradford PA, 16701. Please note that engraved or customized merchandise cannot be returned. Upon receipt of products, refunds will be processed to the form of payment used on the original order. Refunds will include product and sales tax amount only. In the event that an incorrect item was shipped, or if products were damaged in transit, shipping charges will also be included in the refund. For credit card refunds, allow up to two billing cycles for the credit to appear on the statement. If a product purchased with a check or money order is returned, a check will be issued and mailed within two weeks of receipt of the returned product. If a product purchased with a Zippo eGift Card is returned, the refund will be returned to the eGift Card. If the order was paid for with a Zippo eGift Card in combination with a credit/debit card, the credit/debit card will be credited up to the original amount charged. Any remaining credit due will be reimbursed to the eGift Card. A new email will be sent reminding of the eGift Card balance and Card number. To return a defective product, follow the instructions in the repair section. It's important to note that C.O.D. deliveries are not accepted and a return address must be included. For the safety of employees, any package received without a return address on the outside of the package will be destroyed, and Zippo will not replace the contents of the package. This return policy applies to online orders only.